How to Request a Refund for Your Digital Product

Purpose This article explains how to request a refund for digital products so you can take action quickly and understand what to expect.

Your 30-Day Refund Window

You have 30 days from your purchase date to request a refund for any digital product.

• Request on or before day 30: You will receive a full refund
• Request on or after day 31: No refund will be issued

How to Request Your Refund

• Submit your request to Client Services HERE
• Include your order number and purchase date
• Submit your request within the 30-day window

What Happens Next

Once we receive your request within the eligible timeframe, we will process your full refund within 7 business days. The credit will automatically appear on your original payment method.

When to Expect Your Refund

You should see the refund in your account within 2 weeks total. If you do not see it after 2 weeks, contact your bank or credit card company first to confirm if it is pending. If they do not see it pending, submit a request to Client Services HERE

You now have everything you need to request your digital product refund with confidence and clarity. ✨