How to Access Translation Services for Your Event

Purpose

This article explains how to purchase translation services, download the Interactio app, access translated audio, navigate your Event Dashboard in different languages, and set up your devices for the best translation experience.

Translation Services Information

Translation services are available for purchase to enhance your event experience.

For information on purchasing translation services or to learn which languages are offered for this event, contact 858-290-4113.

How to Access Translated Audio

If you have purchased translation for the event, follow these steps:

1. Download the Interactio app
2. Complete registration the week of the event
3. Receive event dashboard access after registration
4. Get the unique Interactio code from the event page
5. Enter the code in the Interactio app to access translated audio

Downloading the Interactio App

Download the Interactio app using this link: Interactio App Download

The app is available for both iOS and Android devices.

Download and install the app before the event begins to ensure you are ready for day one.

Navigating the Event Dashboard in Spanish or German

Once registered, you can access your Dashboard in your preferred language.

How to Access Your Dashboard:

• Use the registration reminder email link (this becomes the event dashboard link post-registration)
• Go to the event page in the Member Portal and click Visit Your Dashboard

How to Switch to Spanish or German:

1. Click the blue Change Language button located at the bottom left of your Dashboard
2. Select Spanish or German from the available options

Your Dashboard will update to display in your selected language.

Locating Your Interactio Code

Your unique Interactio code is required to access translated audio.

Where to Find Your Code:

• The Interactio code is available in the Translation section of your Dashboard under the Main tab
• If you do not see your code, click the Client Services Booth button for assistance

You will need this code to connect the Interactio app to your event.

Best Setup for Translation

We recommend using two devices for the optimal translation experience:

Primary Device (Laptop or Desktop):

• Use this device to watch the event
• Keep your video connection stable and clear

Secondary Device (Phone or Tablet):

• Use this device to listen to the translation via the Interactio app
• Keep your device charged throughout the event

If You Do Not Have a Second Device:

You can listen to the translation through any browser at meeting.interactio.com/listen

This allows you to access both the video and audio on the same device.

Preparation Tips for Translation Users

To ensure a smooth experience:

• Download and test the Interactio app before the event begins
• Confirm you have your unique Interactio code saved
• Charge your secondary device fully
• Use headphones or earbuds for clear audio
• Test your setup before day one starts

Technical Support

If you experience any issues with translation services:

• Click the Client Services Booth button in your Event Dashboard during the event
• Contact Client Services at https://support.tonyrobbins.com/ before or after the event
• Call 858-290-4113 for translation specific questions

You now have everything you need to access translation services and enjoy your event in your preferred language with clarity and confidence. 🌍