How to Cancel Your Subscription and Request a Refund for Unexpected Charges

Purpose

This article explains how to cancel your Tony Robbins subscription and request a refund for unexpected charges so you can take immediate action, regain financial clarity, and move forward with confidence.

When to Use This Process

• You discovered charges on your account that you did not expect or authorize
• You want to cancel your membership and stop future billing immediately
• You need to request a refund for charges that occurred after you believed your subscription was canceled
• You want to verify that all your accounts are properly managed to prevent future unexpected charges

Step by Step Instructions

Cancel Your Membership

• Navigate to https://portal.tonyrobbins.com/account/recurring-billing/membership-subscription
• Locate the Membership Subscription section and click on the membership you want to cancel
• Select Cancel Membership and follow the prompts to complete the cancellation
• If your membership does not appear under Membership Subscription, contact Client Services immediately for assistance and Submit Your Request Here

Request a Refund for Unexpected Charges

• Contact the Client Services Team right away if you notice charges that occurred after your subscription cancellation
• Request the refund by Submitting Your Request Here
• Include your account details and a clear explanation of the unexpected charge so the team can initiate the refund process quickly
• The support team will respond within 24 to 48 hours with next steps

Review All Your Accounts

• Check to see if you have multiple Tony Robbins accounts that may be linked to different email addresses
• Log into each account separately and verify whether active subscriptions exist
• Cancel any additional subscriptions to prevent further unexpected charges

Follow Up on Your Refund Request

• Monitor your email for confirmation from the Client Services Team regarding your refund request
• If you do not receive a response within 24 to 48 hours, follow up immediately through the support portal
• Keep a record of all communications so you can reference them if additional follow up is needed

What to Expect

Once you complete the cancellation process, your membership will be deactivated and no further charges will occur. The refund request will be reviewed by the Client Services Team, and you will receive confirmation of the outcome within a few business days. You are in control of your account, and the support team is here to ensure your experience reflects the clarity and excellence you deserve.

Closing

You now have everything you need to cancel your subscription and request a refund with complete confidence and clarity. 💪